There are four different ways to pay your bill for the Kohl’s Charge Card:
Online、In-store、By phone、By mail、

We recommend paying online because it’s usually the quickest and easiest method.

Online

To make a payment online, log in to your Kohl’s Charge Card account at the My Kohl’s Charge website, or through the Kohl’s App.

Online payments submitted by 7 p.m. CST will post on the same day; payments made after that time will post the day after.

We suggest setting up autopay for the full statement balance, to make sure your payment arrives on time. But there are some aspects of this autopay system that make it a bit different than most; see our instructions below for setting up and effectively using autopay for the Kohl’s Charge Card.

In-Store

Credit card payments can be made in-store using check, cash, debit card, money order, or Kohl’s Cares cards.

When making card payments with cash or by check at a register, the payment may reduce your card balance instantly, freeing up more of your available credit for purchases.

Payments may not appear on your statements until the following day, but they’ll be back-dated to the day the payment was made.

By Phone

Phone payments can be made by calling 1-855-564-5748. A bank routing and account number is required for ACH payments, although debit cards are also accepted.

The details are a bit different depending on if you’re using the automated phone system or speaking with a customer service associate. The automated system will be the default option.

With the automated system, payments are free and can be made 24 hours a day. Payments made by 7 p.m. CST will post the same day, while payments made after that will post the following day.

With phone associates, on the other hand, you may be charged a fee. Phone associates are available from 7 a.m. to 9 p.m. CST, Monday through Saturday, and 8 a.m. to 9 p.m. CST on Sunday. Payments made up to 11:59 p.m. CST will post on the same day.

By Mail

Checks are the only acceptable form of payment by mail.

Payments received by mail by 5 p.m. CST will post that same day; payments received after that time will post the following day.

For many customers, payments can be sent by mail to:
Kohl’s Payment Center
P.O. Box 2983
Milwaukee, WI 53201-2983

For customers who live in certain states, a different address is used. If you live in AK, AZ, CA, CO, HI, ID, MT, NV, OK, OR, TX, UT, WA, or WV, you should send your payment to:
Kohl’s Payment Center
P.O. Box 30510
Los Angeles, CA 90030-0510